Customer reviews of Central Service Garage

By Anonymous on 08 August 2021 | Purchase not verified

Great service by Adam and Tony, would definitely use this garage again. No pushy salesman, helpful and quick service.

Reply from Central Service Garage on 09/08/21

Thanks for a great review ! Enjoy your new car and thank you for your business.

By Sammy F on 13 August 2020 | Purchase not verified

Bought a car on the Friday 24th of july. The was easy and made to feel comfortable. The day after it was bought I phoned to report a fault. Took the car down on the tuesday to get looked at. The garage they took it to had the car 4 days they didn't repair the steering rack or the faulty boot but only diagnosed the issue. 4 days I was left to a rubbish courtesy car then to be told I had to wait. Picked the car up. Since waiting a week and half for the part to arrive. Seems to me they are quick to take money but slow to deal with issues. Whilst the garage had the car I had 1 courtesy call from the sale place the rest I have been chasing. Very disappointed and seriously considering a refund at this point.

Reply from Central Service Garage on 01/09/20

Thanks for your review, We are sorry that you have felt the need to leave a negative review. Unfortunately Shortly after collection you reported a fault with the vehicle, We asked you to fetch it back and that we would give you a courtesy car for the inconvenience which is just that a "courtesy car" we do not have to do this but we do!! As we do not own a workshop the vehicle was sent for inspection and the fault was diagnosed, The parts were ordered from the main agent which also time scale wise is out of our hands. You contacted us to see if the car would be ready as you were going away in the vehicle, We got the car back and agreed it would go back to the workshop when the parts arrived. The car has now been fully repaired and rectified as we previously had agreed. We are sorry that you feel that you were not kept up to date but there was no more information to give other than what we had agreed previous. A refund was also offered but was declined. Kind Regards CSG

By Jamie C on 24 July 2020 | Purchase not verified

Repeat customer This is the 3rd car purchased and the service and after sales are always expemplary They goes out of their way and above and beyond for you here Fast purchase Car prepared to a high standard No pressure deal I bought a focus ST line

Reply from Central Service Garage on 27/07/20

Thanks for a great review ! Enjoy your new car and thank you for your business.

By Edwin M on 08 June 2020 | Purchase not verified

No hassle, very professional and friendly experience, would highly recommend

Reply from Central Service Garage on 09/06/20

Thanks for your great review, Enjoy your new car and thank you for your business.

By Paul C on 27 April 2019 | Purchase not verified

Absolutely brilliant in every respect. Just bought a Honda CRV from them, the first time I have ever bought from a dealer. No pressure, just great, efficient service and a very nice car for the money. Highly recommended, many thanks to the chap who sorted the sale.

Reply from Central Service Garage on 20/05/19

Thanks for your review of Central Service Garage, Thanks for your business & enjoy your new car

By David P on 14 April 2019 | Purchase not verified

Just purchased our 15th car from CSG. Our kids have also purchased 6, making 21 in total! The reasons we keep going back are simple: 1/ The quality of stock is second to none. - It was hard to decide which of the cars in stock to buy. They were all so good. Eventually settled on a low mileage, as new, 16 plate Mercedes E Class. 2/ The prices and trade in deals are unbeatable. - I got a very good trade in price against a very competitively priced car. 3/ The service received is first class. - No pushy salesmen and I was allowed to test drive 3 cars before settling on the E class. I have over the years bought a lot of cars from different garages but CSG is easily the best by far.

Reply from Central Service Garage on 20/05/19

Thanks for your review of Central Service Garage, Thanks for your business & enjoy your new car

By Nicola N on 25 March 2019 | Purchase not verified

I have to say that I received excellent customer service, very helpful staff, not pushy or forceful to gain a sale, provided me with plenty of time to view and test drive the vehicle, explained the options to me and after purchasing, arranged to return at a later day to collect the vehicle which was valeting both inside and out. I cannot fault them, would highly recommend to anyone thinking of purchasing a car.

Reply from Central Service Garage on 20/05/19

Thanks for your review of Central Service Garage, Thanks for your business & enjoy your new car

By George W on 02 March 2019 | Purchase not verified

Good Car For The Money,Long RAC warranty provided free with the Car.Good Helpfull Sales Team.

Reply from Central Service Garage on 07/03/19

Thanks for your review of Central Service Garage, Thanks for your business & enjoy your new car

By Robert W on 06 October 2018 | Purchase not verified

Great customer service with a no pressure sales environment. Very friendly and knowledgeable. I'm really pleased with my new car and I'll be coming back when it's time to upgrade.

By Prashant J on 06 October 2018 | Purchase not verified

We bought a lovely red BMW 320d for my dad in 2016, and Tony's professionalism and patience was stellar. A role model for car salespeople. We were not pressured at all to buy, which is exactly why we bought the car. Keep being brilliant Tony!